Complaints Policy

We are sorry that you are unhappy with our products or services. Letting us know means we can record your complaint and work with you to understand what’s happened and how we can put things right.

Ways to complain:

  1. By telephone: please call us on 01691 655556.

  2. By e-mail: please email us on [email protected] quoting the phrase “COMPLAINT” as your subject heading.

  3. Write to us at:

The Director
Philip Paul Cars Ltd
Maesbury Road
Mile Oak Industrial Estate
Oswestry
Shrops SY10 8GA.